Janice WheelerSpeaker · Author · Consultant
Books by Janice Wheeler

From experience.
For everyday practice.

Accessible, practical reading for healthcare owners who want to lead better, build stronger teams and care for the business behind the care.

The Art of Management: Practical Advice for Practice Owners cover
The Art of Management · 2016

Practical Advice for Practice Owners

A collection of short, focused lessons on the challenges of running a healthcare practice. Janice explores how owners can develop their leadership, bring a team together and make better use of their time.

Team buildingLeadershipInternal marketingTime managementSuccess

Written by Janice Wheeler. Illustrated by Esther Moore.
Published by The Art of Management Inc.
ISBN 978-1537555515.

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50 Ways to Lose a Patient book cover
Patient relationships · 2023

50 Ways to Lose a Patient

A tongue-in-cheek look at the mistakes, missed opportunities and everyday oversights that can cost a practice its patients — and the practical changes that can help prevent them.

The book follows the patient journey from first impressions and initial enquiries through the front door and into the ongoing relationship. Marketing, telephone etiquette, scheduling and follow-up all have a part to play.

Patient experienceMarketingCommunicationRetention

Written by Janice Wheeler.
Published by The Art of Management Inc.

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Beyond the books

A writer with a practice owner’s questions in mind.

Janice’s first published article appeared in 1994. Since then, she has written hundreds of articles, often sparked by a question or challenge raised by a practice owner.

Her work has appeared in Canadian Chiropractor, Denturism Canada, Pulse, Dental Technology Today, Oral Health, Practical Directions and Denturo.